NHS 111 service to trial doctors

NHS 111 service to trial doctors

NHS 111 service to trial doctors

First published in News

DOCTORS will work in the call centre that provides the NHS 111 service for East Lancashire, according to a medical magazine.

Pulse reported that North West Ambulance Service, which runs the 111 advice service from a call centre in Bolton, is part of a pilot project testing how GPs could contribute.

The helpline, which used to be provided by NHS Direct, has been criticised for not employing enough clinically-trained staff.

The trial will include looking at how ‘clinical outcomes’ are affected by having GPs patrolling the call centre floors or by situating them at out-of-hours sites.

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