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Nelson care home meets standards
2:39pm Monday 13th January 2014 in News
A CARE home in Nelson was given a clean bill of health after a recent inspection.
Andrew Smith House, in Marsden Hall Road North, met all the essential standards when visited by the Care Quality Commission.
The regulator said: “We spoke with three people who used the service all were complimentary about the care they received.
“We spoke with three members of staff who confirmed they had received training in the protection of vulnerable adults. All staff we spoke with were able to identify signs of abuse and appropriate procedure to follow if they suspected abuse had occurred.
“We saw the staff had access to an in house policy on complaints for them to follow. There was guidance about the complaints procedure in all people who used the service on display in their bedrooms.”
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